eb222 Terms & Conditions

1 General Provisions

Welcome to the eb222 platform. These Terms and Conditions ("Terms") form a binding agreement between eb222 and its users. When you register, log in, or use this platform in any way, you are considered to have fully accepted these Terms.

eb222 is an online gaming platform providing casino, slots, sports betting, and live game services for users in Bangladesh. The platform operates in accordance with SSL encryption and fair play policies.

eb222 reserves the right to change these Terms at any time. Continued use of the platform after any changes will be considered automatic acceptance of the updated Terms. We therefore recommend visiting this page regularly.

2 Eligibility & Account Registration

2.1 Age Requirement

Anyone applying to open an account on eb222 must be at least 21 years of age. The platform may request valid identification documents at any time for age verification. If registration is found to be in violation of the age requirement, the account will be immediately closed and all balances forfeited.

2.2 One Person, One Account

Each individual may operate only one account. Multiple accounts in the same person's name, or multiple accounts operated from the same device or network, are prohibited. If suspicious activity is detected, eb222 reserves the right to close any related accounts.

2.3 Accuracy of Information

All information provided at the time of registration must be accurate, complete, and up to date. Providing false information may result in account closure and forfeiture of deposited funds. If any information changes, the user must notify the support team immediately.

• Full legal name (as per national identity card)
• Active mobile number
• Correct date of birth
• Valid email address (optional, but helpful for communication)

3 Account Security & Responsibility

The user is fully responsible for keeping their account login credentials (password, PIN, etc.) confidential. Sharing account information with any third party is strictly prohibited.

If unauthorized access to an account is suspected, the eb222 support team must be notified immediately. eb222 will not be liable for any loss resulting from failure to report in a timely manner.

4 Deposits & Withdrawals

4.1 Deposit Terms

The following methods may be used to deposit funds on eb222: bKash, Nagad, Rocket, Upay, and bank transfer (major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank).

Deposited funds must come only from the user's own payment account. Deposits made through third parties are strictly prohibited and such transactions may be forfeited.

4.2 Withdrawal Terms

The following terms apply to withdrawals:

• Minimum withdrawal amount is ৳500
• Withdrawals will only be processed to the same method used for the deposit
• Standard withdrawal processing time is 10–45 minutes
• Account verification (KYC) may be required before a withdrawal can be processed
• Withdrawals may be delayed until bonus-related wagering requirements have been met

In the case of suspicious transactions, eb222 may request additional information or documents. If the required information is not provided, the withdrawal may be placed on hold.

5 Bonuses & Promotions

5.1 Welcome Bonus

eb222 offers a 120% bonus on the first deposit, up to a maximum of ৳5,000. For example, depositing ৳1,000 earns a ৳1,200 bonus, bringing the total balance to ৳2,200. For larger deposits: a ৳10,000 deposit receives a maximum bonus of ৳5,000, bringing the total balance to ৳15,000.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 15 times, applied only to the bonus amount (not the combined total of deposit and bonus).

5.3 General Bonus Terms

• Each user may claim each promotion only once
• Bonus funds cannot be withdrawn directly — they become withdrawable only after wagering requirements have been met
• If multiple bonuses are active at the same time, wagering requirements may change
• Any restrictions on using bonuses in specific games will be communicated separately
• Bonus amounts and terms may change without prior notice

6 Gaming Rules

All games available on the eb222 platform — slots, live casino, fishing games, card games, and sports betting — are governed by their own respective rules. The applicable rules for each game can be found within the game's interface.

6.1 Fair Play

eb222 uses third-party verified RNG (Random Number Generator) game engines. The outcome of each game is completely independent and is not influenced by previous results.

6.2 Technical Issues

In the event of a disconnection or technical error during a game, eb222 will make decisions based on server logs. Server logs shall be considered the final evidence. For financial losses resulting from such errors, users may contact support.

6.3 Sports Betting

In sports betting, odds and bet limits may change depending on circumstances. If an event is cancelled or left unresolved, the bet amount will be refunded. Event outcomes will be determined in accordance with the decisions of the relevant authority.

7 Prohibited Activities

The following activities are strictly prohibited and may result in permanent account closure and forfeiture of deposited funds:

• Creating multiple accounts to take advantage of bonuses
• Playing games using automated software, bots, or scripts
• Placing manipulative bets to meet wagering requirements (e.g., placing equal bets on both sides)
• Using the platform for the purpose of money laundering
• Making deposits or withdrawals using third-party payment accounts
• Intentionally exploiting technical vulnerabilities in the platform
• Harassing or defrauding other users
• Using fraudulent payment information

8 Limitation of Liability

eb222 makes every effort to provide a safe and reliable service. However, eb222 will not be liable for any loss in the following circumstances:

• Loss caused by the user's internet disconnection or instability
• Game results affected by a fault in the user's device
• The user failing to keep their login credentials secure
• Delays or errors caused by third-party payment providers
• Service being unavailable during platform maintenance or upgrades

In any circumstance, eb222's maximum liability will be limited to the amount used in the relevant transaction.

9 Privacy & Data Protection

eb222 is committed to protecting the personal information of its users. Full details on how data is collected, used, and protected can be found on our Privacy Policy page.

The platform uses SSL encryption technology to keep all data transmissions secure. Users' financial information is never sold or shared with third parties, except where necessary for payment processing.

10 Account Closure & Suspension

10.1 eb222's Rights

eb222 reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

• Any violation of these Terms
• Participation in prohibited activities
• Use of a false identity or information
• Suspicious financial activity
• Violation of laws or regulations

10.2 User Rights

A user may request closure of their own account at any time. In such cases, after verification, any outstanding balance (excluding bonuses where wagering requirements have not been met) will be returned via the relevant payment method.

11 Responsible Gaming

eb222 always places responsible gaming as its highest priority. Gaming is an entertainment activity — it is not a solution to financial problems. The following features are available to users:

• The ability to set deposit limits on your own account
• The ability to temporarily pause your account for a set period
• The ability to keep your account closed long-term through self-exclusion

If you notice signs of gaming addiction, please contact our support team or visit our Responsible Gaming page. This platform is for users aged 21 and above only.

12 Changes to Terms

eb222 reserves the right to change, amend, or update these Terms at any time. For significant changes, we will endeavour to notify users via their registered contact method or through a notice on the platform.

Continued use of the platform after any changes will be considered acceptance of the new terms. If a user does not agree with the revised terms, they may request to close their account.

13 Contact & Dispute Resolution

13.1 Contact

For any questions or complaints regarding the terms, please contact us via our 24/7 live chat or email. Support is available in both Bengali and English.

Support email: [email protected]

13.2 Dispute Resolution

If a dispute arises, we will first attempt to resolve it through discussion with our support team. If both parties fail to reach a resolution, eb222's server logs, transaction records, and game result data will be considered as final evidence.

The Bengali version of these terms will apply to the resolution of all disputes. These terms will be interpreted in accordance with applicable law.